What are the services offered by Mercedes Benz Digital Drive?

When it comes to digitisation and connectivity, the German automaker Mercedes Benz is adapting itself with time. With the launch of 'My Mercedes-My Service' campaign, it has initiated a unique after sales and service support to new and existing customers. Mercedes Benz Digital Service Drive is a transparent, convenient and hassle-free service based on new age technology. India turns out to be the second market globally for Mercedes-Benz after the US to get the Digital Service Drive.

Mercedes Benz leaves no stone turned when it comes to treating their customers right. To ensure your contentment and the optimal value retention of your vehicle, the campaigns like Digital Service Drive, Premier Express and Star Ease Maintenance packages promise lowest cost of ownership for customers in the luxury space. 

If you are looking for Mercedes Benz digital service drive in Delhi, you can always rely on the excellent quality of the personalised services.

Services offered by Digital service drive:

SMS Reminder:
Apart from reminding you of due service, it will redirect you to the online page of the amenities available. You will regularly receive pre-service, in-service post-service updates. 

Online Service Booking:
It is easier to book an appointment for your automobile utilities. You can choose the favourable time slots at your preferred dealership on the page. It also helps you schedule test drives for the cars.

Workshop at your doorstep:
The Mercedes Benz digital service drive in Delhi avails the option of Car Delivery Executive (CDE) who is provided with a tablet to connect you with a service expert and receive the vehicle. You can ask for advice from the experts.

Video calls:
Video calls help you have a virtual tour of your Mercedes workshop. You can enjoy personalised service even when you are not physically present at the workshop. You can direct it according to your requirements. You can clear your doubts over the video call.

Estimates on E-mail:
Save Paper and time. You will receive every detail of your car in your mailbox. You can choose to pay for the services online as well. The mail provides a link for the payment gateway.

Benz digital service drive Delhi is available at the authorised dealers of Mercedes Benz like Silver Arrows and T&T Motors.

The Premier Express service reduces the turn in time for a scheduled period. The service employs three technicians working on the car and brings down the service time to just 2 hours, as compared to the usual one day period. The facility is available at Silver Arrows and T&T motors in Delhi.